Refund Policy

All paid plans include a 14-day free trial with no credit card required. You can explore the full feature set before committing. If you cancel during the trial, you will not be charged.

If you are on a monthly plan and are charged for the first time after your trial ends, you may request a full refund within 7 days of that charge. After 7 days, no refunds are issued for the current billing period. You can cancel at any time and retain access until the end of the paid period.

If you are on an annual plan, you may request a full refund within 14 days of your initial charge. After 14 days, no refunds are issued. You can cancel at any time and retain access until the end of your annual period.

Email contact@doji.works with your account email and the reason for your request. We aim to respond within 2 business days. Approved refunds are processed back to your original payment method and may take 5-10 business days to appear.

You can cancel your subscription at any time from your billing settings. Cancellation stops future charges. You keep access to paid features until the end of your current billing period.

All cryptocurrency payments are final and non-refundable. Due to the irreversible nature of blockchain transactions, we are unable to issue refunds for any payments made via cryptocurrency (processed through NOWPayments). This applies regardless of the circumstances, including accidental payments, duplicate charges, or unused subscription periods.

Cryptocurrency subscriptions do not include a free trial period. Please ensure you wish to proceed before completing a crypto payment. If you have concerns before subscribing, contact us at contact@doji.works.

We reserve the right to decline refund requests in cases of suspected abuse, violation of our Terms of Service, or where a refund was already issued for a previous billing period on the same account.

Questions? Email contact@doji.works.